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April 15, 2009

Reference Help by Text Message

You can now send questions to the reference desk by text message. Here's how it works:

* Address your text message to 246246
* Start off the message with "send hathelp"
* Add your message

The librarian at the reference desk will receive an IM with your text message. Our response back to you will still be sent to your phone like any other text.

This service should work with most major carriers, but if you try it and find it doesn't work for you, please send us an email and let us know who your cell carrier is. That way we can update our information about the service. We'd also like to hear from you if you experience any problems using this service.

Please remember that your cell phone carrier may charge you for each text message sent and received. The library is not responsible for these charges.